Privacy Policy
1. Introduction
This Privacy Policy describes how GetBnbLaunch collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly.
2. Data Controller
GetBnbLaunch
Email: support@getbnblaunch.com
3. Information We Collect
We collect the following information:
- Questionnaire Data: Information about your project (business type, target area, budget, etc.) - used only to personalize your documents
- Email Address: For sending your documents and order-related communications
- Payment Information: Processed exclusively by Stripe, our secure payment provider. We do not have access to your credit card details
4. How We Use Your Information
Your information is used to:
- Generate your personalized documents
- Send your documents via email
- Process your payment
- Respond to support requests
- Improve our services (anonymized statistics)
5. Data Storage
Generated Documents: Documents are generated in real-time and temporarily stored in your browser (sessionStorage). We do not keep copies of your documents on our servers.
Contact Information: Your email address and basic project information may be retained for customer support and service improvement.
Retention Period: Data is retained for a maximum of 3 years after your last interaction with our services, unless legally required otherwise.
6. Data Sharing
Your data may be shared with:
- Stripe: For secure payment processing (see their privacy policy at stripe.com)
- Vercel: Our hosting provider (technical connection data)
We never sell your personal data to third parties.
7. Cookies
Our site uses essential cookies necessary for operation:
- Session Cookies: To maintain your progress in the questionnaire and access to your documents
- Stripe Cookies: To secure the payment process
We do not use advertising or marketing tracking cookies.
8. Your Rights
You have the following rights regarding your personal data:
- Right of Access: Obtain a copy of your data
- Right of Rectification: Correct inaccurate data
- Right of Erasure: Request deletion of your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to the processing of your data
To exercise these rights, contact us at: support@getbnblaunch.com
9. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure, or destruction. Payments are secured via Stripe (PCI-DSS certified).
10. Changes to This Policy
This privacy policy may be updated occasionally. The date of the last update is indicated below. We encourage you to review this page regularly.
Last updated: January 2025